We can use several national courier services but predominantly use Purolator and ship ground.

Please Note that some restrictions exist by the various carriers that are beyond our control.

These could be caused by, but are not limited to:

• *Size of Product - We cannot ship orders over 48".
• *Weight of Product - We cannot ship orders over 50 lbs.
• *Marked as Dangerous Goods
• *Product Can't Freeze in Transport - Usually between Nov and May.

You will be notified if your order makes an exception to any restrictions and we will do everything we can to help make your delivery work for you.

PLEASE NOTE:

If you select shipping with no signature required, request delivery without a signature, or have an existing Signature Not Required agreement in place with the carrier you assume all risk for lost or damaged shipments.

We will be unable to claim on your behalf and may not replace lost/damaged goods.

If you provide a cellular phone number with your contact information you may receive an SMS notification with your tracking information and in-transit updates.

Do you fraud-check all orders?

We check every order for fraud! To reduce delays in processing your order please make sure your billing information matches that of your credit card.

Most orders with the "Ground" shipping selection will ship via Purolator, but we reserve the right to choose, update, or change to any courier or freight service upon receiving the order.